Hotel TV systems run for years and guests notice problems immediately. The right installer designs correctly, documents fully and supports after handover, not just quotes lowest.
References you can visit; site survey before quoting; what can be reused; itemised quote; recurring costs over five years; PMS integration experience; who holds channel rights; disruption plan; handover documents; response time and spares.
| Criterion | Good installer | Warning sign |
|---|---|---|
| Survey | Measures before quoting | Quotes from room count only |
| Quote | Itemised, includes annual costs | Lump sum |
| Design | Riser or network diagram with calculations | No drawings |
| Handover | Numeric test results, training | Warranty card only |
| Support | Local team, defined response | No response time |
Over 25 years designing, installing and supporting hotel, resort, hospital and serviced-apartment TV systems; Fracarro distributor in Thailand; free site survey before every quote.
Read more: Hotel IPTV / Hospital IPTV articles