"Create Value. Enhance Business Value. Express Your Brand Identity." Transform the TV screen in every guest room or patient room into a powerful platform for creating memorable experiences and improving business efficiency with LG Pro Solution—a Hotel IPTV and Hospital IPTV solution designed specifically for hospitality and service businesses, including hotels, resorts, hospitals, and serviced apartments. Seamlessly integrated with management systems such as PMS/HMS, LG Pro Solution helps elevate service quality, reduce operating costs, and deliver a superior experience for service providers, guests, and patients over the long term. The solution works seamlessly with LG Hospitality TVs, transforming the in-room TV into more than just an entertainment device—it becomes an integrated platform for communication, services, and business value.
LG Pro:Centric Solution is a Hotel IPTV and Hospital TV system designed for a wide range of hospitality and healthcare businesses, including hotels, resorts, service apartments, hospitals, and medical centers. It works directly with LG Commercial TV without requiring an additional Android Box, and comes in 3 main variants:
A cloud-based IPTV management solution for centrally managing multiple properties, with PMS integration, an analytics dashboard, and support for OTT apps such as Netflix. Ideal for hotel, resort, service apartment, and hospital/medical center groups with multiple locations that want centralized management without on-site servers.
A high-performance content management solution with an on-premise server, built-in content editor, and ready-made templates. It can deliver targeted messages or promotions to specific rooms, and supports OTT and AirPlay. Ideal for single-property hotels, resorts, service apartments, and hospitals that want full control over content and a fully customized guest experience.
The most cost-effective option in the Pro:Centric lineup. It works with existing coaxial or UTP cabling already installed in the building, requires no new network wiring, has no per-device licensing fees, and can generate extra revenue through advertising or partner channels. Ideal for hotels and resorts looking to upgrade their guest TV system on a limited budget without a full infrastructure overhaul.
| Feature | LG Pro:Centric Cloud | LG Pro:Centric Direct | LG Pro:Centric V |
|---|---|---|---|
| System type | Cloud-based management | On-premise server | On-premise, budget-friendly |
| Key strength | Centralized multi-property management, PMS integration, analytics | Room-specific content customization, ready-made templates | Lowest cost, no per-device license |
| Connectivity | Internet / Cloud | In-building LAN | Existing coaxial / UTP cabling |
| OTT support | Supported (e.g. Netflix) | OTT and AirPlay supported | Depends on model |
| Best for | Multi-property hotel/resort/hospital groups | Single-property hotels/resorts/hospitals | Businesses upgrading on a limited budget |
IPTV SOLUTION
LG Pro:Centric Server
It can receive TV input signals in a wide variety of formats, and guests can stream Netflix without their login information being retained after checkout, thanks to integration with the property's PMS system. It also provides bandwidth for the business's own in-house channel, giving it a marketing or promotional channel to showcase its products or services.
IPTV SOLUTION
LG Pro:Centric Server
Helps guests connect more closely with your brand identity — from custom theme design that matches your business, to a Surprise Welcome Guest greeting the first time the TV turns on, Group TV Channel Management for different channel line-ups tailored to different guest groups, and Hotel Information screens that tell your business's story and highlight the services guests can use, including interesting activities available during their stay.
IPTV SOLUTION
LG Pro:Centric Server
Helps reduce maintenance time and long-term costs. The on-screen Channel Guide displays the channel number, name and logo, eliminating the need to reprint the Tent Card TV Channel List whenever channels change. Theme updates and channel cloning while the TV is in standby mode are additional tools that save working time and mean technical staff don't need to enter guest rooms.
FAQ: LG Pro:Centric Solution
1. What is LG Pro:Centric Solution?
LG Pro:Centric Solution is a platform designed to manage and deliver interactive content and services through LG Hotel TVs. It enables hotels to provide guest information, hotel services, promotions, and personalized content directly through the in-room TV.
2. Who is LG Pro:Centric Solution designed for?
It is designed for hotels, resorts, hospitals, serviced apartments, and other hospitality or healthcare environments that want to use TV as more than an entertainment device.
3. What is the difference between Pro:Centric Cloud, Pro:Centric Direct, and Pro:Centric V?
They are different LG Pro:Centric solutions with different architectures and management approaches. Pro:Centric Cloud is designed for cloud-based management, Pro:Centric Direct uses an on-premise server environment, while Pro:Centric V provides interactive TV functionality according to the capabilities of the supported LG Hotel TV models.
4. Can LG Pro:Centric manage multiple hotel TVs from a central location?
Yes. Supported Pro:Centric solutions provide centralized TV and content management, making it easier to configure, manage, and update a large number of TVs from a central system.
5. Can LG Pro:Centric integrate with a hotel PMS?
Yes, supported configurations can integrate with a Property Management System (PMS), allowing guest and stay information to be used for services such as welcome messages and personalized guest experiences.
6. Can LG Pro:Centric display a personalized Welcome Message?
Yes, supported configurations can provide personalized welcome messages using information from the hotel PMS, subject to the supported TV model, software, PMS, and integration configuration.
7. Does LG Pro:Centric support Netflix and other OTT services?
Certain LG Hotel TV models and Pro:Centric configurations support OTT services and related functions. Compatibility should be checked based on the specific TV model, webOS version, Pro:Centric solution, and OTT service required.
8. Can LG Pro:Centric work with a Hotel IPTV system?
Yes. LG Pro:Centric can be integrated into a Hotel IPTV architecture to provide both TV channels and interactive hotel services. The system design should consider compatibility between the IPTV platform, Pro:Centric solution, network, and LG Hotel TV model.
9. Does LG Pro:Centric require an Internet connection?
It depends on the solution. Pro:Centric Cloud relies on cloud connectivity, while Pro:Centric Direct is designed around an on-premise server environment. The appropriate solution should be selected based on the hotel's IT policy and system architecture.
10. Can LG Pro:Centric manage TVs across multiple buildings?
Yes, a centralized architecture can be designed to manage TVs across multiple buildings or areas, subject to the network architecture, security requirements, and connectivity between locations.
11. Can LG Pro:Centric be used for hotel promotions and marketing?
Yes. Hotels can use the TV interface to present restaurant promotions, spa services, facilities, special offers, hotel information, and other guest services directly to guests in their rooms.
12. Is LG Pro:Centric suitable for luxury hotels and resorts?
Yes. It can support hospitality environments that focus on Guest Experience, Personalization, Digital Services, and Centralized Management. The appropriate solution and TV model should be selected according to the project's service requirements.
13. Can an existing LG Hotel TV be upgraded to support Pro:Centric?
It depends on the specific TV model and its supported features. The TV model, webOS version, and existing software configuration should be checked before planning an upgrade.
14. How can LG Pro:Centric help reduce IT and engineering workload?
Centralized management can simplify TV configuration, content updates, and system administration, reducing the need to manually configure individual TVs and helping maintain consistent settings across the property.
15. What should be checked before selecting an LG Pro:Centric Solution?
The project should be assessed based on number of rooms, LG TV models, network infrastructure, IPTV/MATV system, PMS, Internet connectivity, Server/Cloud policy, content requirements, and required guest services. This helps ensure that the selected Pro:Centric solution matches the project's actual requirements.
